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Our Common Questions
Is Free Shipping Available?
Is Free Shipping Available?
Yes, free ground shipping is available for orders above 25 U.S. dollars. View our Shipping and Deliver page for details.
Is the product I'm looking for in stock and available?
Is the product I'm looking for in stock and available?
You will be able to tell on the product page whether or not a product is in stock and available, as the availability of the product will be listed as the number of products in inventory, "Out of stock".
What are your return policies?
What are your return policies?
We offer a 30 day money back guarantee with 100% satisfaction guaranteed. We will be happy to refund or exchange unopened products within 30 days. Damaged items can be serviced via manufacturer's warranty. Clearance items are not returnable unless damaged during the shipping process.
When will I receive my order?
When will I receive my order?
Most of our products are delivered within 7 days. Specialty appliances may take up to 2 weeks for delivery.
Are you an authorized retailer?
Are you an authorized retailer?
We are an brand retailer for our own brand products on our site.
Is express shipping available?
Is express shipping available?
Express shipping is available, but you have to pay extra fee for the shipping
How do I get service on an appliance I purchased from your store?
How do I get service on an appliance I purchased from your store?
Service is available for items under warranty from the manufacturer. Please us via the email published on the sit
Can I redeem a coupon with you online?
Can I redeem a coupon with you online?
Yes. Coupons can be redeemed at checkout.